Customer Success Story: JL UK Freelance LTD

Today, Capital on Tap sits with the director of JL UK Freelance LTD, Jason Manley. Jason talks to us about his career within the coach travel industry, what makes his company stand out and why he considers Capital on Tap an asset to his business.

What is the origin story of JL UK Freelance LTD?

I have been associated with the coach travel industry in various roles for 25 years. My first passenger paying job was taking primary school children in south Shropshire to a swimming lesson in Shrewsbury. It was in an old Bedford coach that only had about five dashboard switches and struggled to keep up with push bikes on any kind of hill. I now regularly drive executive tour coaches for my clients, that are in excess of £300,000 in value, almost but not quite drive themselves and also comment on the quality of my driving via dashboard messages during the journey.

Over the years, I have driven all sorts of passengers to numerous destinations. But the work where I find the greatest satisfaction, is taking groups of more elderly passengers who need care and looking after on holiday to UK and Ireland destinations. There is currently a shortage of drivers in the UK who do this type of work and this has given me the opportunity to work with a client base of quality coach operators to deliver a professional service to them and their passengers on a freelance basis.

What makes your business stand out?

That is an easy question to answer – I don’t just drive coaches – I create great holiday memories for people who have saved hard all year for the week they spend with me. Driving the coach is just a part of that – although I pride myself in doing it exceptionally well!

I am developing a reputation which is organically growing and is based on forward planning, research of itineraries, exceptional customer service and the ability to be a driver, tour guide, in-resort representative and hot chocolate maker – all wrapped up in one.

How did you come across Capital on Tap?

A successful business is one which not only delivers a quality product, but which also has the foundation of a well-planned and managed strategy and back office operation. Part of that is managing finances well and ensuring that your business finance products are fit for purpose and separate from personal finances.

I needed a business card option to manage cash flow and also for unexpected eventualities. A search of the market led me to Capital on Tap. All the information online was quick and easy to understand. My application was answered very quickly and the process was efficient, effective, open and quick.

I would recommend Capital on Tap without hesitation as a financial partner to any business. I do feel the support is there if I need to contact the company. There are no fees if the balance is paid in full and if you do want to take advantage of a longer credit period, all the costs are clear, fair and easy to understand.

How does your Capital on Tap account benefit your business?

One recent example was during a recent breakdown. Coach breakdowns do happen from time to time and waiting for assistance or alternative transport can be a challenging time for the driver when you have 50 people to look after.

My Capital on Tap Business Mastercard enabled me to assist the operator I was working for by instantly paying for a warm meeting room and buffet lunch for elderly passengers who were delayed whilst he focused on the mechanical support arriving. Capital on Tap really did save the day and keep 50 elderly passengers safe, warm and comfortable!

What’s next for JL UK Freelance LTD?

The core values I uphold are paying off and I need a twin to join the business as I cannot be in two places at once and I don’t like to disappoint when people are requesting the service. The search is on to find someone who will add value to my business and compliment my efforts. When I find them, they are going to need their own Capital on Tap Mastercard!

 Find out more about Jason and his business:
https://www.facebook.com/pg/jlukfreelance/about/
http://jlukfreelance.business.site

To open a Capital on Tap account for your business, check your eligibility today with our 2-minute application form: Check your eligibility

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